Shipping policy

SHIPPING POLICY

Last updated: April 27, 2026

Where We Ship From

All Toteeva orders are fulfilled and shipped directly from our warehouse in the United States. We take care in preparing every order before it leaves our facility to ensure it arrives in perfect condition.

Domestic Shipping (United States & Canada)

Orders within the United States and Canada typically arrive within 6–10 business days from the date your order is confirmed. You will receive a tracking number via email once your order has been dispatched so you can follow your package every step of the way.

International Shipping

We ship worldwide. International orders typically arrive within 12–18 business days from the date your order is confirmed. Please note that international orders may be subject to customs clearance procedures, which can occasionally add additional time to delivery.

Please Note

While we do everything we can to get your order to you as quickly as possible, delivery times are estimates and are not guaranteed. Occasional delays may occur due to circumstances beyond our control, including high shipping volumes, carrier delays, weather conditions, or customs processing. We appreciate your patience and understanding in these situations.

If your order has not arrived within the estimated timeframe, please don't hesitate to reach out to us at helptoteeva@gmail.com and we will be happy to look into it for you.

Order Processing

Please allow 1–2 business days for your order to be processed and prepared for shipment before it is handed off to the carrier.

Tracking Your Order

Once your order has shipped, you will receive an email with your tracking information. If you have not received a tracking email within 3 business days of placing your order, please check your spam folder or contact us at helptoteeva@gmail.com.